{"id":1176,"date":"2026-05-13T11:05:03","date_gmt":"2026-05-13T09:05:03","guid":{"rendered":"https:\/\/chronopad.eu\/?page_id=1176"},"modified":"2026-07-26T14:46:28","modified_gmt":"2026-07-26T12:46:28","slug":"garantieclaim","status":"publish","type":"page","link":"https:\/\/chronopad.eu\/nl\/warranty-claim\/","title":{"rendered":"Garantieclaim"},"content":{"rendered":"\n<div class=\"block header width-100 row-padding-top-xs row-padding-bottom-xs bg-color-light-gray position-relative overflow-hidden with-topbar\">\n\n            <svg class=\"header-shape-line\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"400\" height=\"1400\" viewBox=\"0 -320 406 900\" fill=\"none\">\n        <path class=\"header-shape-fill\" d=\"M406 97.1389L406 -320H338.431L338.431 60.6451C338.431 65.367 336.56 69.9057 333.222 73.2368C329.847 76.5677 325.336 78.4345 320.603 78.4345L48.6409 78.3608C35.7654 78.3608 23.3666 83.4854 14.2327 92.5633C5.13554 101.678 0 114.014 0 126.899L0 520H67.5692L67.5692 163.687C67.5692 153.84 75.529 145.86 85.3965 145.86C145.079 145.824 256.997 145.714 357.396 145.677C384.247 145.677 406 123.933 406 97.1389Z\" fill=\"#185CDD\"\/>\n        <path class=\"header-shape-path\" d=\"M406 97.1389L406 -320H338.431L338.431 60.6451C338.431 65.367 336.56 69.9057 333.222 73.2368C329.847 76.5677 325.336 78.4345 320.603 78.4345L48.6409 78.3608C35.7654 78.3608 23.3666 83.4854 14.2327 92.5633C5.13554 101.678 0 114.014 0 126.899L0 520H67.5692L67.5692 163.687C67.5692 153.84 75.529 145.86 85.3965 145.86C145.079 145.824 256.997 145.714 357.396 145.677C384.247 145.677 406 123.933 406 97.1389Z\" \/>\n    <\/svg>\n    \n\n\n    <div class=\"container position-relative\">\n                <div class=\"row\">\n        \n            <div class=\"col-12 col-lg-9 d-flex flex-column justify-content-center align-items-start\">\n            \n\n                    <div class=\"breadcrumbs text-white-80 mb-4 mb-lg-2 fade-in-left\"><span><span><a href=\"https:\/\/chronopad.eu\/\">Home<\/a><\/span><\/span><\/div>                \n                \n                                    <h1 class=\"fade-in-left\">Warranty claim<\/h1>\n                \n                \n                                    <p class=\"fade-in-left\"><p>Need to submit a warranty claim? Download the form below, complete all required details, and include it with your claim.<\/p>\n<\/p>\n                \n                \n\n\n\n                 \n                                    <div class=\"btns fade-in-bottom\">\n                        \n                            <a href=\"https:\/\/chronopad.eu\/warranty-policy\/\" target=\"\" data-btn-hover=\"\" class=\"btn blue m-0\">\n            <div class=\"btn__bg\"><\/div>\n            <div class=\"btn__circle-wrap\">\n                <div class=\"btn__circle\">\n                    <div class=\"before__100\"><\/div>\n                <\/div>\n            <\/div>\n            <div class=\"btn__text\">\n                <p class=\"btn-text-p\">View warranty policy<i class=\"fa-chisel fa-regular fa-arrow-right\" aria-hidden=\"true\"><\/i><\/p>\n            <\/div>\n        <\/a>\n\n\n\n                                                    <\/div>\n                    \n\t\t\t\t\n\n\n\n\n                \n            <\/div>\n\n\n\n            \n            \n            \n            \n\n\n\n\n        <\/div>\n\n\n        \n\n\n\n\n\n    <\/div>\n<\/div>\n\n\n\n<script>\ndocument.addEventListener(\"DOMContentLoaded\", function () {\n  if (typeof gsap === \"undefined\" || typeof ScrollTrigger === \"undefined\") return;\n\n  const items = gsap.utils.toArray(\".rotating-item\").map((item) => {\n    const start = parseFloat(item.dataset.start) || 0;\n    const end = parseFloat(item.dataset.end) || 180;\n\n    return {\n      el: item,\n      start,\n      end,\n      setRotation: gsap.quickSetter(item, \"rotation\", \"deg\")\n    };\n  });\n\n  if (!items.length) return;\n\n  items.forEach(({ el, start }) => {\n    gsap.set(el, {\n      rotation: start,\n      transformOrigin: \"50% 50%\",\n      force3D: true\n    });\n  });\n\n  \/\/ Reduced motion: park each laptop halfway through its arc so the composition\n  \/\/ still reads as intended, and never attach the scroll-driven ticker.\n  if (window.matchMedia(\"(prefers-reduced-motion: reduce)\").matches) {\n    items.forEach(({ el, start, end }) => {\n      gsap.set(el, { rotation: start + (end - start) * 0.5 });\n    });\n    return;\n  }\n\n  \/\/ updateRotations reads layout for every item on every frame. 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Please include your order number and describe the issue as clearly as possible. Our support team will review your request and contact you with the next steps.<\/p>\n<\/div>\n                            \n                            \n                            \n                            \n                         \n                            \n                    <\/div>\n                <\/div>\n            <\/div>\n                        <div class=\"col-12 offset-lg-1 col-lg-7 fade-in-bottom\">\n                            <div class=\"form\">\n                <script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof 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var(--gf-field-img-choice-check-ind-icon-size-md);--gf-field-pg-steps-number-color: rgba(17, 35, 55, 0.8);}<\/style><div id='gf_8' class='gform_anchor' tabindex='-1'><\/div>\n                        <div class='gform_heading'>\n                            <h2 class=\"gform_title\">Warranty claim<\/h2>\n                            <p class='gform_description'><\/p>\n\t\t\t\t\t\t\t<p class='gform_required_legend'>&quot;<span class=\"gfield_required gfield_required_asterisk\">*<\/span>&quot; geeft vereiste velden aan<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_8' id='gform_8'  action='\/nl\/wp-json\/wp\/v2\/pages\/1176#gf_8' data-formid='8' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_8' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_8_10\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_10' id='input_8_10' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='nl' \/><\/div><\/div><div id=\"field_8_1\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_8_1'><span class='gform-field-label__text'>First name<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_1' id='input_8_1' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_8_2\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_8_2'><span class='gform-field-label__text'>Last name<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_2' id='input_8_2' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_8_12\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_8_12'><span class='gform-field-label__text'>Company name (optional)<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_12' id='input_8_12' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_8_3\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_8_3'><span class='gform-field-label__text'>Email address<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_3' id='input_8_3' type='email' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_8_4\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_8_4'><span class='gform-field-label__text'>Order number<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_4' id='input_8_4' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_8_5\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_8_5'><span class='gform-field-label__text'>What do you need help with?<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_5' id='input_8_5' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Make a selection...<\/option><option value='Product is damaged' >Product is damaged<\/option><option value='Product is defective \/ not working' >Product is defective \/ not working<\/option><option value='Missing parts' >Missing parts<\/option><option value='Wrong product received' >Wrong product received<\/option><option value='Damage during delivery' >Damage during delivery<\/option><option value='Other' >Other<\/option><\/select><\/div><\/div><div id=\"field_8_6\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_8_6'><span class='gform-field-label__text'>Message<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_6' id='input_8_6' class='textarea large'     aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_8_13\" class=\"gfield gfield--type-fileupload gfield--input-type-fileupload gfield--width-full field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='gform_browse_button_8_13'><span class='gform-field-label__text'>Upload photos of the issue (optional)<\/span><\/label><div class='ginput_container ginput_container_fileupload'><div id='gform_multifile_upload_8_13' data-settings='{&quot;runtimes&quot;:&quot;html5,flash,html4&quot;,&quot;browse_button&quot;:&quot;gform_browse_button_8_13&quot;,&quot;container&quot;:&quot;gform_multifile_upload_8_13&quot;,&quot;drop_element&quot;:&quot;gform_drag_drop_area_8_13&quot;,&quot;filelist&quot;:&quot;gform_preview_8_13&quot;,&quot;unique_names&quot;:true,&quot;file_data_name&quot;:&quot;file&quot;,&quot;url&quot;:&quot;https:\\\/\\\/chronopad.eu\\\/?gf_page=c599928cd0e2632&quot;,&quot;flash_swf_url&quot;:&quot;https:\\\/\\\/chronopad.eu\\\/wp-includes\\\/js\\\/plupload\\\/plupload.flash.swf&quot;,&quot;silverlight_xap_url&quot;:&quot;https:\\\/\\\/chronopad.eu\\\/wp-includes\\\/js\\\/plupload\\\/plupload.silverlight.xap&quot;,&quot;filters&quot;:{&quot;mime_types&quot;:[{&quot;title&quot;:&quot;Toegestane bestanden&quot;,&quot;extensions&quot;:&quot;jpg,jpeg,png,heic&quot;}],&quot;max_file_size&quot;:&quot;10485760b&quot;},&quot;multipart&quot;:true,&quot;urlstream_upload&quot;:false,&quot;multipart_params&quot;:{&quot;form_id&quot;:8,&quot;field_id&quot;:13,&quot;_gform_file_upload_nonce_8_13&quot;:&quot;9b8f229bf8&quot;},&quot;gf_vars&quot;:{&quot;max_files&quot;:0,&quot;message_id&quot;:&quot;gform_multifile_messages_8_13&quot;,&quot;disallowed_extensions&quot;:[&quot;php&quot;,&quot;asp&quot;,&quot;aspx&quot;,&quot;cmd&quot;,&quot;csh&quot;,&quot;bat&quot;,&quot;html&quot;,&quot;htm&quot;,&quot;hta&quot;,&quot;jar&quot;,&quot;exe&quot;,&quot;com&quot;,&quot;js&quot;,&quot;lnk&quot;,&quot;htaccess&quot;,&quot;phar&quot;,&quot;phtml&quot;,&quot;ps1&quot;,&quot;ps2&quot;,&quot;php3&quot;,&quot;php4&quot;,&quot;php5&quot;,&quot;php6&quot;,&quot;py&quot;,&quot;rb&quot;,&quot;tmp&quot;]}}' class='gform_fileupload_multifile'>\n\t\t\t\t\t\t\t\t\t\t<div id='gform_drag_drop_area_8_13' class='gform_drop_area gform-theme-field-control'>\n\t\t\t\t\t\t\t\t\t\t\t<span class='gform_drop_instructions'>Sleep bestanden hierheen of <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<button type='button' id='gform_browse_button_8_13' class='button gform_button_select_files gform-theme-button gform-theme-button--control' aria-describedby=\"gfield_upload_rules_8_13 gfield_description_8_13\"  >Selecteer bestanden<\/button>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_8_13'>Toegestane bestandstypen: jpg, jpeg, png, heic, Max. bestandsgrootte: 10 MB.<\/span><ul class='validation_message--hidden-on-empty gform-ul-reset' id='gform_multifile_messages_8_13'><\/ul> <div id='gform_preview_8_13' class='ginput_preview_list'><\/div><\/div><div class='gfield_description' id='gfield_description_8_13'>Please upload clear photos showing the ChronoPad and the issue.<\/div><\/div><fieldset id=\"field_8_7\" class=\"gfield gfield--type-consent gfield--type-choice gfield--input-type-consent gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible gfield--choice-align-vertical\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' ><span class='gform-field-label__text'>Consent privacy statement<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_consent'><input name='input_7.1' id='input_8_7_1' type='checkbox' value='1'   aria-required=\"true\" aria-invalid=\"false\"   \/> <label class=\"gform-field-label gform-field-label--type-inline gfield_consent_label\" for='input_8_7_1' ><span class='gform-field-label__text'>I agree to the ChronoPad\u00ae <a href=\"https:\/\/chronopad.eu\/privacy-statement\/\" target=\"_blank\" rel=\"noopener\">privacy statement<\/a><\/span><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/label><input type='hidden' name='input_7.2' value='I agree to the ChronoPad\u00ae &lt;a href=&quot;https:\/\/chronopad.eu\/privacy-statement\/&quot; target=&quot;_blank&quot; rel=&quot;noopener&quot;&gt;privacy statement&lt;\/a&gt;' class='gform_hidden' \/><input type='hidden' name='input_7.3' value='6' class='gform_hidden' \/><\/div><\/fieldset><fieldset id=\"field_8_11\" class=\"gfield gfield--type-consent gfield--type-choice gfield--input-type-consent gfield--width-full field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible gfield--choice-align-vertical\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' ><span class='gform-field-label__text'>Newsletter<\/span><\/legend><div class='ginput_container ginput_container_consent'><input name='input_11.1' id='input_8_11_1' type='checkbox' value='1'    aria-invalid=\"false\"   \/> <label class=\"gform-field-label gform-field-label--type-inline gfield_consent_label\" for='input_8_11_1' ><span class='gform-field-label__text'>Yes, sign me up for the ChronoPad\u00ae newsletter<\/span><\/label><input type='hidden' name='input_11.2' value='Yes, sign me up for the ChronoPad\u00ae newsletter' class='gform_hidden' \/><input type='hidden' name='input_11.3' value='6' class='gform_hidden' \/><\/div><\/fieldset><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <button id=\"gform_submit_button_8\" type=\"submit\" onclick=\"gform.submission.handleButtonClick(this);\" class=\"gform_button btn orange\" data-btn-hover=\"\">\n            <div class=\"btn__bg\"><\/div>\n\n            <div class=\"btn__circle-wrap\">\n                <div class=\"btn__circle\">\n                    <div class=\"before__100\"><\/div>\n                <\/div>\n            <\/div>\n\n            <div class=\"btn__text\">\n                <p 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<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/page-blank-container.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1176","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Warranty claim | ChronoPad\u00ae<\/title>\n<meta name=\"description\" content=\"Need to file a ChronoPad\u00ae warranty claim? 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