{"id":85,"date":"2026-04-01T15:01:54","date_gmt":"2026-04-01T13:01:54","guid":{"rendered":"https:\/\/chronopad.eu\/?page_id=85"},"modified":"2026-10-07T10:41:33","modified_gmt":"2026-10-07T08:41:33","slug":"ruecksendungen","status":"publish","type":"page","link":"https:\/\/chronopad.eu\/de\/returns\/","title":{"rendered":"R\u00fccksendungen"},"content":{"rendered":"\n<div class=\"block header width-100 row-padding-top-xs row-padding-bottom-xs bg-color-light-gray position-relative overflow-hidden with-topbar\">\n\n            <svg class=\"header-shape-line\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"400\" height=\"1400\" viewBox=\"0 -320 406 900\" fill=\"none\">\n        <path class=\"header-shape-fill\" d=\"M406 97.1389L406 -320H338.431L338.431 60.6451C338.431 65.367 336.56 69.9057 333.222 73.2368C329.847 76.5677 325.336 78.4345 320.603 78.4345L48.6409 78.3608C35.7654 78.3608 23.3666 83.4854 14.2327 92.5633C5.13554 101.678 0 114.014 0 126.899L0 520H67.5692L67.5692 163.687C67.5692 153.84 75.529 145.86 85.3965 145.86C145.079 145.824 256.997 145.714 357.396 145.677C384.247 145.677 406 123.933 406 97.1389Z\" fill=\"#185CDD\"\/>\n        <path class=\"header-shape-path\" d=\"M406 97.1389L406 -320H338.431L338.431 60.6451C338.431 65.367 336.56 69.9057 333.222 73.2368C329.847 76.5677 325.336 78.4345 320.603 78.4345L48.6409 78.3608C35.7654 78.3608 23.3666 83.4854 14.2327 92.5633C5.13554 101.678 0 114.014 0 126.899L0 520H67.5692L67.5692 163.687C67.5692 153.84 75.529 145.86 85.3965 145.86C145.079 145.824 256.997 145.714 357.396 145.677C384.247 145.677 406 123.933 406 97.1389Z\" \/>\n    <\/svg>\n    \n\n\n    <div class=\"container position-relative\">\n                <div class=\"row\">\n        \n            <div class=\"col-12 col-lg-9 d-flex flex-column justify-content-center align-items-start\">\n            \n\n                    <div class=\"breadcrumbs text-white-80 mb-4 mb-lg-2 fade-in-left\"><span><span><a href=\"https:\/\/chronopad.eu\/\">Home<\/a><\/span><\/span><\/div>                \n                \n                                    <h1 class=\"fade-in-left\">Returns\n<\/h1>\n                \n                \n                                    <p class=\"fade-in-left\"><p>Changed your mind? You have 21 days from delivery to return your ChronoPad\u00ae. Tell us online, post it back as a letterbox parcel and we refund you within 14 days.<\/p>\n<\/p>\n                \n                \n\n\n\n                 \n                                    <div class=\"btns fade-in-bottom\">\n                        \n                            <a href=\"#return-form\" target=\"\" data-btn-hover=\"\" class=\"btn blue m-0\">\n            <div class=\"btn__bg\"><\/div>\n            <div class=\"btn__circle-wrap\">\n                <div class=\"btn__circle\">\n                    <div class=\"before__100\"><\/div>\n                <\/div>\n            <\/div>\n            <div class=\"btn__text\">\n                <p class=\"btn-text-p\">Start a return<i class=\"fa-chisel fa-regular fa-arrow-down\" aria-hidden=\"true\"><\/i><\/p>\n            <\/div>\n        <\/a>\n\n\n\n                            \n                            <a href=\"https:\/\/chronopad.eu\/return-policy\/\" target=\"\" data-btn-hover=\"\" class=\"btn grey-outline m-0\">\n            <div class=\"btn__bg\"><\/div>\n            <div class=\"btn__circle-wrap\">\n                <div class=\"btn__circle\">\n                    <div class=\"before__100\"><\/div>\n                <\/div>\n            <\/div>\n            <div class=\"btn__text\">\n                <p class=\"btn-text-p\">Read the full return policy<i class=\"fa-chisel fa-regular fa-arrow-right\" aria-hidden=\"true\"><\/i><\/p>\n            <\/div>\n        <\/a>\n\n\n\n                                                    <\/div>\n                    \n\t\t\t\t\n\n\n\n\n                \n            <\/div>\n\n\n\n            \n            \n            \n            \n\n\n\n\n        <\/div>\n\n\n        \n\n\n\n\n\n    <\/div>\n<\/div>\n\n\n\n<script>\ndocument.addEventListener(\"DOMContentLoaded\", function () {\n  if (typeof gsap === \"undefined\" || typeof ScrollTrigger === \"undefined\") return;\n\n  const items = gsap.utils.toArray(\".rotating-item\").map((item) => {\n    const start = parseFloat(item.dataset.start) || 0;\n    const end = parseFloat(item.dataset.end) || 180;\n\n    return {\n      el: item,\n      start,\n      end,\n      setRotation: gsap.quickSetter(item, \"rotation\", \"deg\")\n    };\n  });\n\n  if (!items.length) return;\n\n  items.forEach(({ el, start }) => {\n    gsap.set(el, {\n      rotation: start,\n      transformOrigin: \"50% 50%\",\n      force3D: true\n    });\n  });\n\n  \/\/ Reduced motion: park each laptop halfway through its arc so the composition\n  \/\/ still reads as intended, and never attach the scroll-driven ticker.\n  if (window.matchMedia(\"(prefers-reduced-motion: reduce)\").matches) {\n    items.forEach(({ el, start, end }) => {\n      gsap.set(el, { rotation: start + (end - start) * 0.5 });\n    });\n    return;\n  }\n\n  \/\/ updateRotations reads layout for every item on every frame. Once the hero has\n  \/\/ scrolled away there is nothing to update, so gate it on the block being on\n  \/\/ screen. Matters most on phones, where the ticker used to run for the whole page.\n  let inView = true;\n  const block = document.querySelector(\".block.header.big\");\n\n  if (block && \"IntersectionObserver\" in window) {\n    new IntersectionObserver(function (entries) {\n      inView = entries[0].isIntersecting;\n    }).observe(block);\n  }\n\n  \/\/ gsap.ticker passes (time, deltaTime, frame), so only an explicit true bypasses\n  \/\/ the visibility gate.\n  function updateRotations(force) {\n    if (!inView && force !== true) return;\n\n    const vh = window.innerHeight;\n\n    items.forEach(({ el, start, end, setRotation }) => {\n      const rect = el.getBoundingClientRect();\n\n      if (rect.bottom > 0 && rect.top < vh) {\n        const progress = 1 - (rect.top + rect.height) \/ (vh + rect.height);\n        const clamped = Math.max(0, Math.min(1, progress));\n\n        setRotation(start + (end - start) * clamped);\n      }\n    });\n  }\n\n  ScrollTrigger.addEventListener(\"refresh\", function () {\n    updateRotations(true);\n  });\n  gsap.ticker.add(updateRotations);\n  updateRotations(true);\n});\n<\/script>\n\n\n\n    <div class=\"block usp-row width-100   bg-color-dark-blue position-relative overflow-hidden\">\n        <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-12\">\n                                        <div class=\"usp-bar fade-in-bottom\">\n                                                    <div class=\"usp-item\">\n                                                                    <i class=\"fa-solid fa-calendar-days\" aria-hidden=\"true\"><\/i>                                \n                                21-day returns                            <\/div>\n                                                    <div class=\"usp-item\">\n                                                                    <i class=\"fa-solid fa-envelope\" aria-hidden=\"true\"><\/i>                                \n                                Fits through the letterbox                            <\/div>\n                                                    <div class=\"usp-item\">\n                                                                    <i class=\"fa-solid fa-rotate-left\" aria-hidden=\"true\"><\/i>                                \n                                Refund within 14 days                            <\/div>\n                                                    <div class=\"usp-item\" data-eu-only>\n                                                                    <i class=\"fa-solid fa-truck-fast\" aria-hidden=\"true\"><\/i>                                \n                                Free EU shipping                            <\/div>\n                                            <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n\n\n\n<div class=\"block intro width-100 row-padding-top-sm none\">\n  <div class=\"container\">\n    <div class=\"row align-items-center\">\n                  <div class=\"col-12 col-lg-5 title-col fade-in-left\">\n          <h2>Return in three steps\n<\/h2>          <\/div>\n                  <div class=\"col-12 col-lg-7 fade-in-bottom\">\n            <p class=\"m-0\">No printing, no phone calls, no counter. Tell us online, drop the box in a letterbox and the refund follows within 14 days.<\/p>\n                      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n<div class=\"block cards width-100 row-padding-top-xs row-padding-bottom-xs position-relative overflow-hidden\">\n\n    <div class=\"container position-relative\">\n        <div class=\"row\">\n            <div class=\"col-12\">\n                <div class=\"grid\">\n                                                                        <div class=\"card\">\n                                <div class=\"fade-in\" data-delay=\"0\">\n                                <h3>Step 1 \u00b7 Tell us online<\/h3>\n                                <p>Fill in the return form with your order number, size and colour. You receive a confirmation email straight away with the return address and instructions.<\/p>\n\n                                                                    <ul class=\"usps\">\n                                                                                    <li class=\"pos\">\n                                                Takes two minutes                                            <\/li>\n                                                                                    <li class=\"pos\">\n                                                Photo optional                                            <\/li>\n                                                                                    <li class=\"pos\">\n                                                No printing needed                                            <\/li>\n                                                                            <\/ul>\n                                                                   \n                            <\/div>\n                            <\/div>\n                                                        <div class=\"card\">\n                                <div class=\"fade-in\" data-delay=\"0.2\">\n                                <h3>Step 2 \u00b7 Pack and post<\/h3>\n                                <p>Put the ChronoPad\u00ae back in its box and send it as a PostNL letterbox parcel, or your country&#039;s equivalent. Small and light, so no queue at a counter.<\/p>\n\n                                                                    <ul class=\"usps\">\n                                                                                    <li class=\"pos\">\n                                                Fits through any letterbox                                            <\/li>\n                                                                                    <li class=\"pos\">\n                                                Keep your proof of postage                                            <\/li>\n                                                                                    <li class=\"neg\">\n                                                Return postage is on you, unless faulty                                            <\/li>\n                                                                            <\/ul>\n                                                                   \n                            <\/div>\n                            <\/div>\n                                                        <div class=\"card\">\n                                <div class=\"fade-in\" data-delay=\"0.4\">\n                                <h3>Step 3 \u00b7 Get your refund<\/h3>\n                                <p>As soon as the parcel arrives, or you show us it has been posted, we refund the full amount including standard shipping.<\/p>\n\n                                                                    <ul class=\"usps\">\n                                                                                    <li class=\"pos\">\n                                                Within 14 days                                            <\/li>\n                                                                                    <li class=\"pos\">\n                                                Same payment method you used                                            <\/li>\n                                                                                    <li class=\"pos\">\n                                                Confirmation by email                                            <\/li>\n                                                                            <\/ul>\n                                                                   \n                            <\/div>\n                            <\/div>\n                                                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<div id=\"return-form\" class=\"block contact-form width-100 row-padding-top-xs row-padding-bottom-xs position-relative overflow-hidden \">\n    <div class=\"container\">\n        <div class=\"row\">\n                        <div class=\"col-12 col-lg-4 fade-in-left\">\n                <div class=\"sticky-wrapper\">\n                    <div class=\"sticky-gsap\">\n\n    <h2>Start your return\n<\/h2>\n                                                                                            <div class=\"mt-3 contact-form__info\"><p>Fill in your order number, the size and colour you are returning and the reason. Optional: add a photo. You get an automatic confirmation with the return address and instructions. Prefer paper? The withdrawal form is at the bottom of the return policy.<\/p>\n<\/div>\n                            \n                            \n                            \n                            \n                         \n                            \n                    <\/div>\n                <\/div>\n            <\/div>\n                        <div class=\"col-12 offset-lg-1 col-lg-7 fade-in-bottom\">\n                            <div class=\"form\">\n                <script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gform-theme gform-theme--foundation gform-theme--framework gform-theme--orbital' data-form-theme='orbital' data-form-index='0' id='gform_wrapper_9' style='display:none'><style>#gform_wrapper_9[data-form-index=\"0\"].gform-theme{--gf-color-primary: #204ce5;--gf-color-primary-rgb: 32, 76, 229;--gf-color-primary-contrast: #fff;--gf-color-primary-contrast-rgb: 255, 255, 255;--gf-color-primary-darker: #001AB3;--gf-color-primary-lighter: #527EFF;--gf-color-secondary: #fff;--gf-color-secondary-rgb: 255, 255, 255;--gf-color-secondary-contrast: #112337;--gf-color-secondary-contrast-rgb: 17, 35, 55;--gf-color-secondary-darker: #F5F5F5;--gf-color-secondary-lighter: #FFFFFF;--gf-color-out-ctrl-light: rgba(17, 35, 55, 0.1);--gf-color-out-ctrl-light-rgb: 17, 35, 55;--gf-color-out-ctrl-light-darker: rgba(104, 110, 119, 0.35);--gf-color-out-ctrl-light-lighter: #F5F5F5;--gf-color-out-ctrl-dark: #585e6a;--gf-color-out-ctrl-dark-rgb: 88, 94, 106;--gf-color-out-ctrl-dark-darker: #112337;--gf-color-out-ctrl-dark-lighter: rgba(17, 35, 55, 0.65);--gf-color-in-ctrl: #fff;--gf-color-in-ctrl-rgb: 255, 255, 255;--gf-color-in-ctrl-contrast: #112337;--gf-color-in-ctrl-contrast-rgb: 17, 35, 55;--gf-color-in-ctrl-darker: #F5F5F5;--gf-color-in-ctrl-lighter: #FFFFFF;--gf-color-in-ctrl-primary: #204ce5;--gf-color-in-ctrl-primary-rgb: 32, 76, 229;--gf-color-in-ctrl-primary-contrast: #fff;--gf-color-in-ctrl-primary-contrast-rgb: 255, 255, 255;--gf-color-in-ctrl-primary-darker: #001AB3;--gf-color-in-ctrl-primary-lighter: #527EFF;--gf-color-in-ctrl-light: rgba(17, 35, 55, 0.1);--gf-color-in-ctrl-light-rgb: 17, 35, 55;--gf-color-in-ctrl-light-darker: rgba(104, 110, 119, 0.35);--gf-color-in-ctrl-light-lighter: #F5F5F5;--gf-color-in-ctrl-dark: #585e6a;--gf-color-in-ctrl-dark-rgb: 88, 94, 106;--gf-color-in-ctrl-dark-darker: #112337;--gf-color-in-ctrl-dark-lighter: rgba(17, 35, 55, 0.65);--gf-radius: 3px;--gf-font-size-secondary: 14px;--gf-font-size-tertiary: 13px;--gf-icon-ctrl-number: url(\"data:image\/svg+xml,%3Csvg width='8' height='14' viewBox='0 0 8 14' fill='none' xmlns='http:\/\/www.w3.org\/2000\/svg'%3E%3Cpath fill-rule='evenodd' clip-rule='evenodd' d='M4 0C4.26522 5.96046e-08 4.51957 0.105357 4.70711 0.292893L7.70711 3.29289C8.09763 3.68342 8.09763 4.31658 7.70711 4.70711C7.31658 5.09763 6.68342 5.09763 6.29289 4.70711L4 2.41421L1.70711 4.70711C1.31658 5.09763 0.683417 5.09763 0.292893 4.70711C-0.0976311 4.31658 -0.097631 3.68342 0.292893 3.29289L3.29289 0.292893C3.48043 0.105357 3.73478 0 4 0ZM0.292893 9.29289C0.683417 8.90237 1.31658 8.90237 1.70711 9.29289L4 11.5858L6.29289 9.29289C6.68342 8.90237 7.31658 8.90237 7.70711 9.29289C8.09763 9.68342 8.09763 10.3166 7.70711 10.7071L4.70711 13.7071C4.31658 14.0976 3.68342 14.0976 3.29289 13.7071L0.292893 10.7071C-0.0976311 10.3166 -0.0976311 9.68342 0.292893 9.29289Z' fill='rgba(17, 35, 55, 0.65)'\/%3E%3C\/svg%3E\");--gf-icon-ctrl-select: url(\"data:image\/svg+xml,%3Csvg width='10' height='6' viewBox='0 0 10 6' fill='none' xmlns='http:\/\/www.w3.org\/2000\/svg'%3E%3Cpath fill-rule='evenodd' clip-rule='evenodd' d='M0.292893 0.292893C0.683417 -0.097631 1.31658 -0.097631 1.70711 0.292893L5 3.58579L8.29289 0.292893C8.68342 -0.0976311 9.31658 -0.0976311 9.70711 0.292893C10.0976 0.683417 10.0976 1.31658 9.70711 1.70711L5.70711 5.70711C5.31658 6.09763 4.68342 6.09763 4.29289 5.70711L0.292893 1.70711C-0.0976311 1.31658 -0.0976311 0.683418 0.292893 0.292893Z' fill='rgba(17, 35, 55, 0.65)'\/%3E%3C\/svg%3E\");--gf-icon-ctrl-search: url(\"data:image\/svg+xml,%3Csvg width='640' height='640' xmlns='http:\/\/www.w3.org\/2000\/svg'%3E%3Cpath d='M256 128c-70.692 0-128 57.308-128 128 0 70.691 57.308 128 128 128 70.691 0 128-57.309 128-128 0-70.692-57.309-128-128-128zM64 256c0-106.039 85.961-192 192-192s192 85.961 192 192c0 41.466-13.146 79.863-35.498 111.248l154.125 154.125c12.496 12.496 12.496 32.758 0 45.254s-32.758 12.496-45.254 0L367.248 412.502C335.862 434.854 297.467 448 256 448c-106.039 0-192-85.962-192-192z' fill='rgba(17, 35, 55, 0.65)'\/%3E%3C\/svg%3E\");--gf-label-space-y-secondary: var(--gf-label-space-y-md-secondary);--gf-ctrl-border-color: #686e77;--gf-ctrl-size: var(--gf-ctrl-size-md);--gf-ctrl-label-color-primary: #112337;--gf-ctrl-label-color-secondary: #112337;--gf-ctrl-choice-size: var(--gf-ctrl-choice-size-md);--gf-ctrl-checkbox-check-size: var(--gf-ctrl-checkbox-check-size-md);--gf-ctrl-radio-check-size: var(--gf-ctrl-radio-check-size-md);--gf-ctrl-btn-font-size: var(--gf-ctrl-btn-font-size-md);--gf-ctrl-btn-padding-x: var(--gf-ctrl-btn-padding-x-md);--gf-ctrl-btn-size: var(--gf-ctrl-btn-size-md);--gf-ctrl-btn-border-color-secondary: #686e77;--gf-ctrl-btn-bg-color-hover-tertiary: #EBEBEB;--gf-field-img-choice-size: var(--gf-field-img-choice-size-md);--gf-field-img-choice-card-space: var(--gf-field-img-choice-card-space-md);--gf-field-img-choice-check-ind-size: var(--gf-field-img-choice-check-ind-size-md);--gf-field-img-choice-check-ind-icon-size: var(--gf-field-img-choice-check-ind-icon-size-md);--gf-field-pg-steps-number-color: rgba(17, 35, 55, 0.8);}<\/style><div id='gf_9' class='gform_anchor' tabindex='-1'><\/div>\n                        <div class='gform_heading'>\n                            <h2 class=\"gform_title\">Return request<\/h2>\n                            <p class='gform_description'><\/p>\n\t\t\t\t\t\t\t<p class='gform_required_legend'>\u201e<span class=\"gfield_required gfield_required_asterisk\">*<\/span>\u201c zeigt erforderliche Felder an<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_9' id='gform_9'  action='\/de\/wp-json\/wp\/v2\/pages\/85#gf_9' data-formid='9' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_9' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_9_17\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_17'><span class='gform-field-label__text'>Company<\/span><\/label><div class='ginput_container'><input name='input_17' id='input_9_17' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_9_17'>Dieses Feld dient zur Validierung und sollte nicht ver\u00e4ndert werden.<\/div><\/div><div id=\"field_9_10\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_10' id='input_9_10' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='de' \/><\/div><\/div><div id=\"field_9_1\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_1'><span class='gform-field-label__text'>First name<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_1' id='input_9_1' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_9_2\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_2'><span class='gform-field-label__text'>Last name<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_2' id='input_9_2' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_9_3\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_3'><span class='gform-field-label__text'>Email address<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_3' id='input_9_3' type='email' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_9_4\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_4'><span class='gform-field-label__text'>Order number<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_4' id='input_9_4' type='text' value='' class='large'  aria-describedby=\"gfield_description_9_4\"   aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><div class='gfield_description' id='gfield_description_9_4'>You find it in your order confirmation email, e.g. 4122.<\/div><\/div><div id=\"field_9_14\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_14'><span class='gform-field-label__text'>MacBook size<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_14' id='input_9_14' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Make a selection...<\/option><option value='ChronoPad\u00ae for 13\u2033' >ChronoPad\u00ae for 13\u2033<\/option><option value='ChronoPad\u00ae for 14\u2033' >ChronoPad\u00ae for 14\u2033<\/option><option value='ChronoPad\u00ae for 16\u2033' >ChronoPad\u00ae for 16\u2033<\/option><\/select><\/div><\/div><div id=\"field_9_15\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_15'><span class='gform-field-label__text'>Colour<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_15' id='input_9_15' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Make a selection...<\/option><option value='Silver' >Silver<\/option><option value='Midnight' >Midnight<\/option><option value='Space Black' >Space Black<\/option><\/select><\/div><\/div><div id=\"field_9_5\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_5'><span class='gform-field-label__text'>Reason for your return<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_5' id='input_9_5' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Make a selection...<\/option><option value='Changed my mind' >Changed my mind<\/option><option value='Wrong size' >Wrong size<\/option><option value='Wrong colour' >Wrong colour<\/option><option value='Ordered twice' >Ordered twice<\/option><option value='Damaged or defective' >Damaged or defective<\/option><option value='Other' >Other<\/option><\/select><\/div><\/div><div id=\"field_9_16\" class=\"gfield gfield--type-html gfield--width-full gf-return-warranty-note gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><p><strong>Damaged or defective?<\/strong> That is covered by our warranty and we pay the return postage. Please use the <a href=\"\/warranty-claim\/\">warranty claim form<\/a> instead, so we can help you faster.<\/p><\/div><div id=\"field_9_6\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_6'><span class='gform-field-label__text'>Anything we should know? (optional)<\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_6' id='input_9_6' class='textarea large'      aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_9_13\" class=\"gfield gfield--type-fileupload gfield--input-type-fileupload gfield--width-full field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='gform_browse_button_9_13'><span class='gform-field-label__text'>Photo (optional)<\/span><\/label><div class='ginput_container ginput_container_fileupload'><div id='gform_multifile_upload_9_13' data-settings='{&quot;runtimes&quot;:&quot;html5,flash,html4&quot;,&quot;browse_button&quot;:&quot;gform_browse_button_9_13&quot;,&quot;container&quot;:&quot;gform_multifile_upload_9_13&quot;,&quot;drop_element&quot;:&quot;gform_drag_drop_area_9_13&quot;,&quot;filelist&quot;:&quot;gform_preview_9_13&quot;,&quot;unique_names&quot;:true,&quot;file_data_name&quot;:&quot;file&quot;,&quot;url&quot;:&quot;https:\\\/\\\/chronopad.eu\\\/?gf_page=c599928cd0e2632&quot;,&quot;flash_swf_url&quot;:&quot;https:\\\/\\\/chronopad.eu\\\/wp-includes\\\/js\\\/plupload\\\/plupload.flash.swf&quot;,&quot;silverlight_xap_url&quot;:&quot;https:\\\/\\\/chronopad.eu\\\/wp-includes\\\/js\\\/plupload\\\/plupload.silverlight.xap&quot;,&quot;filters&quot;:{&quot;mime_types&quot;:[{&quot;title&quot;:&quot;Erlaubte Dateitypen&quot;,&quot;extensions&quot;:&quot;jpg,jpeg,png,heic&quot;}],&quot;max_file_size&quot;:&quot;10485760b&quot;},&quot;multipart&quot;:true,&quot;urlstream_upload&quot;:false,&quot;multipart_params&quot;:{&quot;form_id&quot;:9,&quot;field_id&quot;:13,&quot;_gform_file_upload_nonce_9_13&quot;:&quot;df7c95660d&quot;},&quot;gf_vars&quot;:{&quot;max_files&quot;:0,&quot;message_id&quot;:&quot;gform_multifile_messages_9_13&quot;,&quot;disallowed_extensions&quot;:[&quot;php&quot;,&quot;asp&quot;,&quot;aspx&quot;,&quot;cmd&quot;,&quot;csh&quot;,&quot;bat&quot;,&quot;html&quot;,&quot;htm&quot;,&quot;hta&quot;,&quot;jar&quot;,&quot;exe&quot;,&quot;com&quot;,&quot;js&quot;,&quot;lnk&quot;,&quot;htaccess&quot;,&quot;phar&quot;,&quot;phtml&quot;,&quot;ps1&quot;,&quot;ps2&quot;,&quot;php3&quot;,&quot;php4&quot;,&quot;php5&quot;,&quot;php6&quot;,&quot;py&quot;,&quot;rb&quot;,&quot;tmp&quot;]}}' class='gform_fileupload_multifile'>\n\t\t\t\t\t\t\t\t\t\t<div id='gform_drag_drop_area_9_13' class='gform_drop_area gform-theme-field-control'>\n\t\t\t\t\t\t\t\t\t\t\t<span class='gform_drop_instructions'>Ziehe Dateien hier her oder <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<button type='button' id='gform_browse_button_9_13' class='button gform_button_select_files gform-theme-button gform-theme-button--control' aria-describedby=\"gfield_upload_rules_9_13 gfield_description_9_13\"  >W\u00e4hle Dateien aus<\/button>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_9_13'>Akzeptierte Dateitypen: jpg, jpeg, png, heic, Max. Dateigr\u00f6\u00dfe: 10 MB.<\/span><ul class='validation_message--hidden-on-empty gform-ul-reset' id='gform_multifile_messages_9_13'><\/ul> <div id='gform_preview_9_13' class='ginput_preview_list'><\/div><\/div><div class='gfield_description' id='gfield_description_9_13'>Only needed if something is wrong with the product or packaging.<\/div><\/div><fieldset id=\"field_9_7\" class=\"gfield gfield--type-consent gfield--type-choice gfield--input-type-consent gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible gfield--choice-align-vertical\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' ><span class='gform-field-label__text'>Consent privacy statement<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_consent'><input name='input_7.1' id='input_9_7_1' type='checkbox' value='1'   aria-required=\"true\" aria-invalid=\"false\"   \/> <label class=\"gform-field-label gform-field-label--type-inline gfield_consent_label\" for='input_9_7_1' ><span class='gform-field-label__text'>I agree to the ChronoPad\u00ae <a href=\"https:\/\/chronopad.eu\/privacy-statement\/\" target=\"_blank\" rel=\"noopener\">privacy statement<\/a><\/span><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/label><input type='hidden' name='input_7.2' value='I agree to the ChronoPad\u00ae &lt;a href=&quot;https:\/\/chronopad.eu\/privacy-statement\/&quot; target=&quot;_blank&quot; rel=&quot;noopener&quot;&gt;privacy statement&lt;\/a&gt;' class='gform_hidden' \/><input type='hidden' name='input_7.3' value='7' class='gform_hidden' \/><\/div><\/fieldset><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <button id=\"gform_submit_button_9\" type=\"submit\" onclick=\"gform.submission.handleButtonClick(this);\" class=\"gform_button btn orange\" data-btn-hover=\"\">\n            <div class=\"btn__bg\"><\/div>\n\n            <div class=\"btn__circle-wrap\">\n                <div class=\"btn__circle\">\n                    <div class=\"before__100\"><\/div>\n                <\/div>\n            <\/div>\n\n            <div class=\"btn__text\">\n                <p class=\"btn-text-p\">\n                    <span>Submit return request<\/span>\n                    <i class=\"fa-regular fa-arrow-right\" aria-hidden=\"true\"><\/i>\n                <\/p>\n            <\/div>\n        <\/button> <input type='hidden' name='gform_ajax' value='form_id=9&amp;title=1&amp;description=1&amp;tabindex=0&amp;theme=orbital&amp;styles=[]&amp;hash=79150f72eae0d6a07df1c0f8580294db' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_9' value='iframe' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_9' id='gform_theme_9' value='orbital' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_9' id='gform_style_settings_9' value='[]' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_9' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='9' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='EUR' value='RywJfE2z5xyW13dlZUKbgQyli5MWQsW2JERJRSa8rBKz59DmwnJaigROIjEH6Kyt2v6cXCiLF8DfGchcXZJ4JuRSiaZ+m+xVD2QskhNyBFjjDzA=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_9' value='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' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_9' id='gform_target_page_number_9' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_9' id='gform_source_page_number_9' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            <input type='hidden' name='gform_uploaded_files' id='gform_uploaded_files_9' value='' \/>\n        <\/div>\n                        <p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"ak_\"><label>&#916;<textarea name=\"ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"ak_js\" value=\"236\"\/><script>\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n<\/script>\n<\/p><\/form>\n                        <\/div>\n\t\t                <iframe style='display:none;width:0px;height:0px;' src='about:blank' name='gform_ajax_frame_9' id='gform_ajax_frame_9' title='Dieser iframe enth\u00e4lt die erforderliche Logik um Gravity Forms Formulare mit AJAX zu handhaben.'><\/iframe>\n\t\t                <script>\ngform.initializeOnLoaded( function() {jQuery('#gform_ajax_frame_9').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_9');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_9').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){form_content.find('form').css('opacity', 0);jQuery('#gform_wrapper_9').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_9').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_9').removeClass('gform_validation_error');}setTimeout( function() { \/* delay the scroll by 50 milliseconds to fix a bug in chrome *\/ jQuery(document).scrollTop(jQuery('#gform_wrapper_9').offset().top - mt); }, 50 );var current_page = jQuery('#gform_source_page_number_9').val();jQuery(document).trigger('gform_page_loaded', [9, current_page]);window['gf_submitting_9'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}jQuery('#gform_wrapper_9').replaceWith(confirmation_content);jQuery(document).scrollTop(jQuery('#gf_9').offset().top - mt);jQuery(document).trigger('gform_confirmation_loaded', [9]);window['gf_submitting_9'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_9').text());}else{jQuery('#gform_9').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger(\"gform_pre_post_render\", [{ formId: \"9\", currentPage: \"current_page\", abort: function() { this.preventDefault(); } }]);        if (event && event.defaultPrevented) {                return;        }        const gformWrapperDiv = document.getElementById( \"gform_wrapper_9\" );        if ( gformWrapperDiv ) {            const visibilitySpan = document.createElement( \"span\" );            visibilitySpan.id = \"gform_visibility_test_9\";            gformWrapperDiv.insertAdjacentElement( \"afterend\", visibilitySpan );        }        const visibilityTestDiv = document.getElementById( \"gform_visibility_test_9\" );        let postRenderFired = false;        function triggerPostRender() {            if ( postRenderFired ) {                return;            }            postRenderFired = true;            gform.core.triggerPostRenderEvents( 9, current_page );            if ( visibilityTestDiv ) {                visibilityTestDiv.parentNode.removeChild( visibilityTestDiv );            }        }        function debounce( func, wait, immediate ) {            var timeout;            return function() {                var context = this, args = arguments;                var later = function() {                    timeout = null;                    if ( !immediate ) func.apply( context, args );                };                var callNow = immediate && !timeout;                clearTimeout( timeout );                timeout = setTimeout( later, wait );                if ( callNow ) func.apply( context, args );            };        }        const debouncedTriggerPostRender = debounce( function() {            triggerPostRender();        }, 200 );        if ( visibilityTestDiv && visibilityTestDiv.offsetParent === null ) {            const observer = new MutationObserver( ( mutations ) => {                mutations.forEach( ( mutation ) => {                    if ( mutation.type === 'attributes' && visibilityTestDiv.offsetParent !== null ) {                        debouncedTriggerPostRender();                        observer.disconnect();                    }                });            });            observer.observe( document.body, {                attributes: true,                childList: false,                subtree: true,                attributeFilter: [ 'style', 'class' ],            });        } else {            triggerPostRender();        }    } );} );\n<\/script>\n                <\/div>\n\n                \n                \n                \n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"block cards width-100 row-padding-top-xs row-padding-bottom-xs position-relative overflow-hidden\">\n\n    <div class=\"container position-relative\">\n        <div class=\"row\">\n            <div class=\"col-12\">\n                <div class=\"grid\">\n                                                                        <div class=\"card\">\n                                <div class=\"fade-in\" data-delay=\"0\">\n                                <h3>Conditions<\/h3>\n                                <p>You can cancel any ChronoPad\u00ae order within 21 days of delivery, without giving a reason. After you tell us, you have another 14 days to send it back.<\/p>\n\n                                                                    <ul class=\"usps\">\n                                                                                    <li class=\"pos\">\n                                                Handle it with care: unpack and try it only as far as needed to see if it suits you                                            <\/li>\n                                                                                    <li class=\"pos\">\n                                                Return it with all parts and, where possible, in its original box                                            <\/li>\n                                                                                    <li class=\"neg\">\n                                                If the product or packaging is damaged beyond what is needed to try it, we may charge you for the loss in value                                            <\/li>\n                                                                            <\/ul>\n                                                                   \n                            <\/div>\n                            <\/div>\n                                                        <div class=\"card\">\n                                <div class=\"fade-in\" data-delay=\"0.2\">\n                                <h3>Refund<\/h3>\n                                <p>We refund the full order amount, including standard shipping.<\/p>\n\n                                                                    <ul class=\"usps\">\n                                                                                    <li class=\"pos\">\n                                                Within 14 days of your cancellation notice (we may wait until the parcel arrives or you show proof of postage)                                            <\/li>\n                                                                                    <li class=\"pos\">\n                                                To the payment method you paid with                                            <\/li>\n                                                                                    <li class=\"neg\">\n                                                You only pay the return postage from your home to us, unless the product is faulty                                            <\/li>\n                                                                            <\/ul>\n                                                                   \n                            <\/div>\n                            <\/div>\n                                                        <div class=\"card\">\n                                <div class=\"fade-in\" data-delay=\"0.4\">\n                                <h3>Return address<\/h3>\n                                <p>JKC Trading B.V., High Tech Campus 32, 5656 AE Eindhoven, the Netherlands<\/p>\n\n                                                                    <ul class=\"usps\">\n                                                                                    <li class=\"pos\">\n                                                Add your order number inside the parcel                                            <\/li>\n                                                                                    <li class=\"pos\">\n                                                Keep your proof of postage until the refund arrives                                            <\/li>\n                                                                                    <li class=\"pos\">\n                                                Questions? info@chronopad.eu                                            <\/li>\n                                                                            <\/ul>\n                                                                   \n                            <\/div>\n                            <\/div>\n                                                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"block text-area width-100 row-padding-top-xs row-padding-bottom-xs bg-color-white\">\n    <div class=\"container position-relative z-2\">\n        <div class=\"row\">\n            <div class=\"col-12 fade-in-bottom\">\n                <h3>Your right of withdrawal<\/h3>\n<p>You have the right to cancel your order up to 21 days after the date of receipt without giving a reason. After cancellation, you have another 14 days to return your product. You will then be credited the full order amount, including shipping costs. You are only responsible for the cost of returning the item from your home to us; as a letterbox parcel this is a few euros, check your carrier\u2019s website for the exact rate. If you exercise your right of withdrawal, return the product with all accessories and, if reasonably possible, in its original condition and packaging. To exercise this right, contact us at <a href=\"mailto:info@chronopad.eu\">info@chronopad.eu<\/a> or use our <a href=\"\/withdraw-from-contract\/\">online withdrawal form<\/a>. We refund the order amount within 14 days of receiving your cancellation notice, provided the product has been received back or you have shown that you sent it. If the product is damaged, or the packaging is damaged beyond what is needed to try the product, we may charge you for the resulting loss in value. Please handle the product with care and pack it properly when you return it.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"block faq-section width-100 row-padding-top-xs row-padding-bottom-xs\">\n    <div class=\"container\">\n        <div class=\"row align-items-start\">\n\n            <div class=\"col-12 col-lg-4 fade-in-left mb-4 mb-lg-0\">\n                <div class=\"content\">\n                                        <h2>Return questions, answered<\/h2>\n                                        <p>The most common questions about returning a ChronoPad\u00ae. Anything else? Send us a message and we reply within one business day.<\/p>\n                    <!-- View more questions -->\n                                             <a href=\"https:\/\/chronopad.eu\/faq\/\" target=\"\" data-btn-hover=\"\" class=\"btn blue\">\n            <div class=\"btn__bg\"><\/div>\n            <div class=\"btn__circle-wrap\">\n                <div class=\"btn__circle\">\n                    <div class=\"before__100\"><\/div>\n                <\/div>\n            <\/div>\n            <div class=\"btn__text\">\n                <p class=\"btn-text-p\">View all questions<i class=\"fa-sharp fa-regular fa-arrow-right\"><\/i><\/p>\n            <\/div>\n        <\/a>\n                                        <\/div>\n            <\/div>\n\n            <div class=\"col-12 offset-lg-1 col-lg-7\">\n\n                                <div class=\"accordion faq-accordion\" id=\"faqAccordion\">\n\n                                        <div class=\"accordion-item fade-in-bottom\">\n\n                        <h3 class=\"accordion-header\" id=\"faq-heading-0\">\n                            <button class=\"accordion-button \" type=\"button\" data-bs-toggle=\"collapse\"\n                                data-bs-target=\"#faq-collapse-0\" aria-expanded=\"true\"\n                                aria-controls=\"faq-collapse-0\">\n\n                                <span class=\"faq-question\">\n                                    Return or warranty claim, which one do I need?                                <\/span>\n\n                                <span class=\"faq-icon\"><\/span>\n                            <\/button>\n                        <\/h3>\n\n                        <div id=\"faq-collapse-0\" class=\"accordion-collapse collapse show\"\n                            aria-labelledby=\"faq-heading-0\" data-bs-parent=\"#faqAccordion\">\n\n                            <div class=\"accordion-body\">\n                                <p>Changed your mind, wrong size or colour? That is a return: use the form above. Is the pad damaged, peeling or not sticking as it should? That is a warranty claim, and we cover the return postage. Go to Warranty claim.<\/p>\n                            <\/div>\n\n                        <\/div>\n\n                    <\/div>\n                                        <div class=\"accordion-item fade-in-bottom\">\n\n                        <h3 class=\"accordion-header\" id=\"faq-heading-1\">\n                            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                data-bs-target=\"#faq-collapse-1\" aria-expanded=\"false\"\n                                aria-controls=\"faq-collapse-1\">\n\n                                <span class=\"faq-question\">\n                                    Can I return a ChronoPad\u00ae that has already been applied?                                <\/span>\n\n                                <span class=\"faq-icon\"><\/span>\n                            <\/button>\n                        <\/h3>\n\n                        <div id=\"faq-collapse-1\" class=\"accordion-collapse collapse \"\n                            aria-labelledby=\"faq-heading-1\" data-bs-parent=\"#faqAccordion\">\n\n                            <div class=\"accordion-body\">\n                                <p>Yes, you can still cancel within 21 days. Keep in mind that sticking the pad to your MacBook goes further than needed to try it, so we may deduct the resulting loss in value from your refund. Not sure about the size or colour? Hold the pad over your palm rest with the backing film still on first. If it does not fit or stick properly, submit a warranty claim instead.<\/p>\n                            <\/div>\n\n                        <\/div>\n\n                    <\/div>\n                                        <div class=\"accordion-item fade-in-bottom\">\n\n                        <h3 class=\"accordion-header\" id=\"faq-heading-2\">\n                            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                data-bs-target=\"#faq-collapse-2\" aria-expanded=\"false\"\n                                aria-controls=\"faq-collapse-2\">\n\n                                <span class=\"faq-question\">\n                                    How do I send it back?                                <\/span>\n\n                                <span class=\"faq-icon\"><\/span>\n                            <\/button>\n                        <\/h3>\n\n                        <div id=\"faq-collapse-2\" class=\"accordion-collapse collapse \"\n                            aria-labelledby=\"faq-heading-2\" data-bs-parent=\"#faqAccordion\">\n\n                            <div class=\"accordion-body\">\n                                <p>In its original box, as a letterbox parcel. In the Netherlands that is a PostNL brievenbuspakje; most EU postal services have an equivalent small-parcel format. No counter visit needed, it fits through the letterbox on both ends.<\/p>\n                            <\/div>\n\n                        <\/div>\n\n                    <\/div>\n                                        <div class=\"accordion-item fade-in-bottom\">\n\n                        <h3 class=\"accordion-header\" id=\"faq-heading-3\">\n                            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                data-bs-target=\"#faq-collapse-3\" aria-expanded=\"false\"\n                                aria-controls=\"faq-collapse-3\">\n\n                                <span class=\"faq-question\">\n                                    Who pays the return postage?                                <\/span>\n\n                                <span class=\"faq-icon\"><\/span>\n                            <\/button>\n                        <\/h3>\n\n                        <div id=\"faq-collapse-3\" class=\"accordion-collapse collapse \"\n                            aria-labelledby=\"faq-heading-3\" data-bs-parent=\"#faqAccordion\">\n\n                            <div class=\"accordion-body\">\n                                <p>You do, unless the product is faulty or we sent the wrong item. Because the parcel is small and light, this is typically a few euros.<\/p>\n                            <\/div>\n\n                        <\/div>\n\n                    <\/div>\n                                        <div class=\"accordion-item fade-in-bottom\">\n\n                        <h3 class=\"accordion-header\" id=\"faq-heading-4\">\n                            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                data-bs-target=\"#faq-collapse-4\" aria-expanded=\"false\"\n                                aria-controls=\"faq-collapse-4\">\n\n                                <span class=\"faq-question\">\n                                    When will I get my money back?                                <\/span>\n\n                                <span class=\"faq-icon\"><\/span>\n                            <\/button>\n                        <\/h3>\n\n                        <div id=\"faq-collapse-4\" class=\"accordion-collapse collapse \"\n                            aria-labelledby=\"faq-heading-4\" data-bs-parent=\"#faqAccordion\">\n\n                            <div class=\"accordion-body\">\n                                <p>Within 14 days of your cancellation notice. We may wait until the parcel arrives or you show us proof of postage, whichever comes first. The refund goes to the same payment method you used, at no cost to you.<\/p>\n                            <\/div>\n\n                        <\/div>\n\n                    <\/div>\n                                        <div class=\"accordion-item fade-in-bottom\">\n\n                        <h3 class=\"accordion-header\" id=\"faq-heading-5\">\n                            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\"\n                                data-bs-target=\"#faq-collapse-5\" aria-expanded=\"false\"\n                                aria-controls=\"faq-collapse-5\">\n\n                                <span class=\"faq-question\">\n                                    I ordered as a business. Can I return?                                <\/span>\n\n                                <span class=\"faq-icon\"><\/span>\n                            <\/button>\n                        <\/h3>\n\n                        <div id=\"faq-collapse-5\" class=\"accordion-collapse collapse \"\n                            aria-labelledby=\"faq-heading-5\" data-bs-parent=\"#faqAccordion\">\n\n                            <div class=\"accordion-body\">\n                                <p>The 21-day return right applies to consumers. Business buyers can only return with prior written agreement. Contact us at info@chronopad.eu.<\/p>\n                            <\/div>\n\n                        <\/div>\n\n                    <\/div>\n                    \n                <\/div>\n                \n            <\/div>\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"block content-image width-100 row-padding-top-sm row-padding-bottom-sm bg-color-light-blue\">\n    <div class=\"container\">\n                <div class=\"row align-items-center\">\n            <div class=\"col-12 col-lg-5 fade-in-bottom mb-4 mb-lg-0\">\n\n              <div class=\"image\">\n    <img decoding=\"async\" src=\"https:\/\/chronopad.eu\/wp-content\/uploads\/2026\/07\/DSC00554.jpg\" alt=\"\">\n    <\/div>\n  \n\n            <\/div>\n            <div class=\"col-12 offset-lg-1 col-lg-6 fade-in-right\">\n                \n\n                        <p class=\"subtitle\">Your legal right<\/p>\n            \n                                    <h2>Prefer to withdraw formally?\n<\/h2>\n                    \n                                        <div><p>Under EU consumer law you can withdraw from your purchase within 21 days of delivery, without giving a reason. Our online withdrawal form registers it on your order and confirms it by email straight away. Those 21 days are your right of withdrawal; the formal form is there if you want it on record. A printable <a href=\"\/return-policy\/#model-withdrawal-form\">model withdrawal form<\/a> is included in our return policy and in Annex 1 of our <a href=\"\/terms-conditions\/\">Terms &amp; Conditions<\/a>.<\/p>\n<\/div>\n                                        <!-- <p><\/p> -->\n\n                          \n                                    <div class=\"btns fade-in-bottom\">\n                        \n                            <a href=\"https:\/\/chronopad.eu\/withdraw-from-contract\/\" target=\"\" data-btn-hover=\"\" class=\"btn blue m-0\">\n            <div class=\"btn__bg\"><\/div>\n            <div class=\"btn__circle-wrap\">\n                <div class=\"btn__circle\">\n                    <div class=\"before__100\"><\/div>\n                <\/div>\n            <\/div>\n            <div class=\"btn__text\">\n                <p class=\"btn-text-p\">Withdraw online<i class=\"fa-chisel fa-regular fa-arrow-right\" aria-hidden=\"true\"><\/i><\/p>\n            <\/div>\n        <\/a>\n\n\n\n                            \n                            <a href=\"https:\/\/chronopad.eu\/warranty-claim\/\" target=\"\" data-btn-hover=\"\" class=\"btn grey-outline m-0\">\n            <div class=\"btn__bg\"><\/div>\n            <div class=\"btn__circle-wrap\">\n                <div class=\"btn__circle\">\n                    <div class=\"before__100\"><\/div>\n                <\/div>\n            <\/div>\n            <div class=\"btn__text\">\n                <p class=\"btn-text-p\">Warranty claim<i class=\"fa-chisel fa-regular fa-arrow-right\" aria-hidden=\"true\"><\/i><\/p>\n            <\/div>\n        <\/a>\n\n\n\n                                                    <\/div>\n                    \n\n            <\/div>\n        <\/div>\n            <\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/page-blank-container.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-85","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Return a Product | ChronoPad\u00ae<\/title>\n<meta name=\"description\" content=\"Need to return a product? Use the ChronoPad\u00ae returns form to submit your request quickly and get support with your return process.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/chronopad.eu\/de\/ruecksendungen\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return a Product | ChronoPad\u00ae\" \/>\n<meta property=\"og:description\" content=\"Need to return a product? Use the ChronoPad\u00ae returns form to submit your request quickly and get support with your return process.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/chronopad.eu\/de\/ruecksendungen\/\" \/>\n<meta property=\"og:site_name\" content=\"ChronoPad\u00ae\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/949350984936143\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-07T08:41:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/chronopad.eu\/wp-content\/uploads\/2026\/04\/chronopad_bureau_1-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2048\" \/>\n\t<meta property=\"og:image:height\" content=\"1365\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/chronopad.eu\\\/returns\\\/\",\"url\":\"https:\\\/\\\/chronopad.eu\\\/returns\\\/\",\"name\":\"Return a Product | ChronoPad\u00ae\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/chronopad.eu\\\/#website\"},\"datePublished\":\"2026-04-01T13:01:54+00:00\",\"dateModified\":\"2026-10-07T08:41:33+00:00\",\"description\":\"Need to return a product? Use the ChronoPad\u00ae returns form to submit your request quickly and get support with your return process.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/chronopad.eu\\\/returns\\\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/chronopad.eu\\\/returns\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/chronopad.eu\\\/returns\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/chronopad.eu\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Returns\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/chronopad.eu\\\/#website\",\"url\":\"https:\\\/\\\/chronopad.eu\\\/\",\"name\":\"ChronoPad\u00ae\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/chronopad.eu\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/chronopad.eu\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/chronopad.eu\\\/#organization\",\"name\":\"ChronoPad\u00ae\",\"url\":\"https:\\\/\\\/chronopad.eu\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/chronopad.eu\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/chronopad.eu\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/Logo_ChronoPad_Fullcolour_registered_trademark.svg\",\"contentUrl\":\"https:\\\/\\\/chronopad.eu\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/Logo_ChronoPad_Fullcolour_registered_trademark.svg\",\"width\":1,\"height\":1,\"caption\":\"ChronoPad\u00ae\"},\"image\":{\"@id\":\"https:\\\/\\\/chronopad.eu\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/949350984936143\",\"https:\\\/\\\/www.instagram.com\\\/chronopad.eu\\\/\",\"https:\\\/\\\/www.tiktok.com\\\/@chronopad\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Produkt zur\u00fccksenden | ChronoPad\u00ae","description":"M\u00f6chten Sie ein Produkt zur\u00fccksenden? Nutzen Sie das ChronoPad\u00ae-R\u00fccksendeformular, um Ihre Anfrage schnell einzureichen und Unterst\u00fctzung zu erhalten.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/chronopad.eu\/de\/ruecksendungen\/","og_locale":"de_DE","og_type":"article","og_title":"Return a Product | ChronoPad\u00ae","og_description":"Need to return a product? Use the ChronoPad\u00ae returns form to submit your request quickly and get support with your return process.","og_url":"https:\/\/chronopad.eu\/de\/ruecksendungen\/","og_site_name":"ChronoPad\u00ae","article_publisher":"https:\/\/www.facebook.com\/949350984936143","article_modified_time":"2026-10-07T08:41:33+00:00","og_image":[{"width":2048,"height":1365,"url":"https:\/\/chronopad.eu\/wp-content\/uploads\/2026\/04\/chronopad_bureau_1-1.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/chronopad.eu\/returns\/","url":"https:\/\/chronopad.eu\/returns\/","name":"Produkt zur\u00fccksenden | ChronoPad\u00ae","isPartOf":{"@id":"https:\/\/chronopad.eu\/#website"},"datePublished":"2026-04-01T13:01:54+00:00","dateModified":"2026-10-07T08:41:33+00:00","description":"M\u00f6chten Sie ein Produkt zur\u00fccksenden? Nutzen Sie das ChronoPad\u00ae-R\u00fccksendeformular, um Ihre Anfrage schnell einzureichen und Unterst\u00fctzung zu erhalten.","breadcrumb":{"@id":"https:\/\/chronopad.eu\/returns\/#breadcrumb"},"inLanguage":"de","potentialAction":[{"@type":"ReadAction","target":["https:\/\/chronopad.eu\/returns\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/chronopad.eu\/returns\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/chronopad.eu\/"},{"@type":"ListItem","position":2,"name":"Returns"}]},{"@type":"WebSite","@id":"https:\/\/chronopad.eu\/#website","url":"https:\/\/chronopad.eu\/","name":"ChronoPad\u00ae","description":"","publisher":{"@id":"https:\/\/chronopad.eu\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/chronopad.eu\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de"},{"@type":"Organization","@id":"https:\/\/chronopad.eu\/#organization","name":"ChronoPad\u00ae","url":"https:\/\/chronopad.eu\/","logo":{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/chronopad.eu\/#\/schema\/logo\/image\/","url":"https:\/\/chronopad.eu\/wp-content\/uploads\/2026\/07\/Logo_ChronoPad_Fullcolour_registered_trademark.svg","contentUrl":"https:\/\/chronopad.eu\/wp-content\/uploads\/2026\/07\/Logo_ChronoPad_Fullcolour_registered_trademark.svg","width":1,"height":1,"caption":"ChronoPad\u00ae"},"image":{"@id":"https:\/\/chronopad.eu\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/949350984936143","https:\/\/www.instagram.com\/chronopad.eu\/","https:\/\/www.tiktok.com\/@chronopad"]}]}},"_links":{"self":[{"href":"https:\/\/chronopad.eu\/de\/wp-json\/wp\/v2\/pages\/85","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chronopad.eu\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chronopad.eu\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chronopad.eu\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/chronopad.eu\/de\/wp-json\/wp\/v2\/comments?post=85"}],"version-history":[{"count":29,"href":"https:\/\/chronopad.eu\/de\/wp-json\/wp\/v2\/pages\/85\/revisions"}],"predecessor-version":[{"id":4238,"href":"https:\/\/chronopad.eu\/de\/wp-json\/wp\/v2\/pages\/85\/revisions\/4238"}],"wp:attachment":[{"href":"https:\/\/chronopad.eu\/de\/wp-json\/wp\/v2\/media?parent=85"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}